Retrivo
Log in Getting Started
Guide5-minute setup

Getting Started

Set up in 5 minutes. Protected for 5 years.

Jump to the steps
01

Step 1 — Stick the labels on

Small items: Small label on keys, wallets, phone cases or headphones, where the QR code is easy to scan.

Bags & luggage: Large label on an outer surface that stays visible when the bag is set down.

Electronics: Small or large label on the underside or back of laptops, cameras and tablets.

Anything else: Pick a flat, clean spot that stays visible — sports gear, bikes, instruments and more.

Tip for best adhesion: Clean and dry the surface first. Avoid grooved or textured areas. Press firmly for a few seconds.

02

Step 2 — Scan and register

Point your phone camera at any label and open the link.

Create your free account (first scan only).

  1. 01 Register
  2. 02 Confirm e-mail
  3. 03 Sign-in
  4. 04 Add property
  • Add a short description of the item — e.g., "black Samsonite suitcase" or "house keys".
  • Repeat for each label. Every scanned label is added to your account automatically.
  • No app needed. Works with any smartphone.
03

Step 3 — Choose what a finder sees

You decide which details are shown:

Phone number
finders can call or text you directly. Fastest way to get your item back.
Email
finders can email you.
Nickname
lets the finder know who they are contacting.
Country
helps the finder know which language to use.
Nothing
you stay anonymous. We forward the finder's message to your email and you decide how to reply.

You can change this — and your contact details — anytime by logging in. No need to replace any labels.

Done — test it!

Scan one of your labels. If your item description appears, you're protected.